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Sometimes Platitudes Work...
I was reading Sara White's commentary about Zooming In and Zooming Out, and was struck by a platitude that I have heard time and again: "Managers work to do things right; Leaders work to do the right things."

I must confess that I often dismiss platitudes because they seem to trivialize complex issues. But this is one that really resonates with me. Following this notion of "doing the right thing" means:

1) "The Right Thing" has patient interest closest to its heart.
2)I must have a clear vision of what "the right thing" is, even when I am unsure how to achieve it.
3) I must constantly evaluate whether what I am currently doing is taking us where we should go
4) I must be willing to entertain a new direction that may help us get where we should go.
5) I must be willing to abandon a direction if it is not taking us where we should go
6) I must consider the impact of changes on the staff who will have to endure them
7) When circumstance teaches me that what I used to consider "the right thing" may not be "the right thing", I must be willing to thoughtfully evaluate my point of view, and change it if needed.
8) When I see my profession moving in the wrong direction, or failing to move at all, I must be willing to speak out, even when that opinion is unpopular or controversial.

Too often I hear people explaining "the way things are". Leadership should focus us on what should be.

What do you think?
Created By: Dennis Tribble On: Tue, Apr 26, 2011 10:38 AM

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General : Leadership, PPMI  Audience : Informaticists, Pharmacy Practice Managers
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