Advertisement

Blogs

The Power of Reconciliation

By Rachael Yim posted 11-04-2010 13:18

  

Day in and day out, one of the duties of an inpatient care pharmacist along with any type of pharmacist, is the duty to reconcile the patient's home medications along with their profile review.

Back in 2008, the IHI (Institute for Healthcare Improvement) launched their 5 Million Lives Campaign- to save 5 million lives through preventing medical harm in from 2006-2008. They had twelve changes that they implemented throughout hospitals- ranging from rapid response teams to preventing MRSA infections. One of their major goals, however, was preventing adverse events from occurring through medication reconciliation.

I admit, medication reconciliation is hard, no matter where you go.  Retail or hospital, medication reconciliation based on the patient's response is pretty difficult.  I'm not saying that patients don't know what they're doing. But, believe me, I even have a hard time remembering when my rental videos are due... do most patients even remember the exact dosing of each medication among their twenty-seven other medications that they take on a daily basis?

And electronic health records are helping with this dilemma. I've had the experience of using this first hand, with the clinic's Google Health system. Other systems, like that of DrFirst are sprouting up as well. Yet, is patient compliance received with these systems? By talking to individuals in the community, I've learned that although the use of technology could be amazing, as the patient is transferred from the community to inpatient (oh the errors we could prevent!), the use of an individual's information (even if it is protected) is a hard concept for those to allow to be broadcasted on the internet.

It's even harder within the hospital. So much miscommunication and confusion occur on a daily basis. Take for instance, I was in the basement one day, verifying orders. A nurse calls down, stating that another nurse had brought down a patient's medications during the night, and that the patient insisted on taking his home medication (even if the hospital could supply it). The nurse couldn't find it around the patient, in the pyxis machine, so then I went on a thirty minute hunt around the pharmacy- talking to everyone I could think of, going to the narcotic pharmacy, the storeroom, the drug information center, pretty much all over the pharmacy, in the search of these "home medications" that the nurse couldn't find. Eventually she found them in the patient's room- but all that work just for reconciliation.

But it's important. Yes, we may not be able to find that new Exalgo ER or random benzo on formulary. But we've done our part for medication reconciliation and instead find a suitable substitution. We bring the patients one step closer to recovery, by resuming their home medications to the best of their ability. The power of medication reconciliation is so strong- strong enough to save one life to five million.

0 comments
300 views

Permalink