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Engaging Millennials

By Sara White posted 12-14-2014 09:53

  

In most work places there are four generations trying to work together with millennials being the newest. A recent HBR (Nov 2014) article by Bob Moritz (US Chairman and senior partner of PWC) How I Did It…Keeping Millennials Engaged has the following advice you might find useful.  As with all my blog posts this is my summary so if this is of particular interest read the entire article.

  • Understanding Millennials (ages 26-31)
    • They don’t make work their main priority and expect organizations to give them time for a person life
    • They emphasize finding satisfaction in their work and are willing to be vocal about what they want from their career and organization
    • Are knowledgeable about what is going on all over the world
    • Are adept at leveraging technological advances to be more flexible such as working from home
    • Demand to know the organization’s purpose and are prepared to leave if it doesn’t align with their own values-quick to react negatively to any perceived disconnect between the organization’s words and actions
    • Want everything now such as a fast growing career
    • If the work doesn’t interest them they will leave in a couple of years-liking your work is more important than the organization
    • Want job flexibility in the here and now, along with opportunities for training and development
    • Want frequent feedback and rewards
  • Meeting millennials expectations
    • Greater input-eager to be ask for input, seek greater transparency, want an explicit career progression
    • Career paths-expect freedom to move from one path to another- after being on board a certain number of years the opportunities to try new things increases- PWC program Full Circle is for people who need to stop working for awhile for personal reasons-stay connected and reengage when they are able- as is PWC program Flexibiity 2 talent network allows people to work full time during busiest times then pursue other interests the rest of the year
    • Appreciation-looking for something in addition to money rewards that will benefit them in life or career enhancing ways-PWC program after a certain number of years send for life skills and leadership training after a few more years eligible for a four week sabbatical
    • Corporate values and responsibilities-create an environment that allows people to give back and excel both at the office an outside
    • Helping managers adapt-changing attitudes toward them-millennials are often stereotyped as self-absorbed, quick to shift their loyalties, lazy and uncommitted to work-however there’re simply not prepared to sacrifice their health and well being for work-model flexible behavior and have contests for ideas
  • Millennials well understand the value of the team and are just as committed to their departments and to the organization as other generations. What has changed is the definition of commitment. It no longer encompasses sacrificing health or throwing work/life flexibility out of whack, but it still includes what really matters for outcomes a devotion to the purpose of the organization

Comments are welcome



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12-19-2014 10:46

Kelly
Thanks for sharing your thoughts and especially being candid. As a Boomer I think your generation is smarter about balance than we were

12-18-2014 12:02

Clicked on this with my battle gear on, ready to argue against stereotyping millennials...until I decided much of what it said was spot on, at least for me! While I'm not willing to sacrifice my health for work, I am willing to do high quality work and put in hours for an organization that engages its employees in the company vision. By doing this, the company's mission becomes my mission and work is no longer about putting in the required number of hours and getting a paycheck, but achieving the vision and doing what it takes to get there, using a values-driven approach. This can mean putting in substantial time and effort in and outside the office, which is okay, as long as results are appreciated by those leading the team. Thanks for posting this! It certainly made me reflect on my own work ethic and the motivation behind it!

12-18-2014 11:07

Excellent advice thank you for sharing...