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Using Stories To Enhance Your Communication
By
Sara White
posted
01-22-2017 09:54
Recommend
Roger Jones in
Storytelling: More Than a Presentation Tool
provides the following advice.
Stories make strategy come to life as we all love a good story.
Perhaps it is the suspense and rollercoaster of emotions as we can’t wait to see what happens next.
Think about how to wrap facts in a story narrative to make them more memorable.
As leaders and especially as pharmacists we are comfortable using logic however the wise use of stories can engage your stakeholders emotionally, change attitudes and behaviors to make change happen.
Think of it as lifting your plans/vision off the page so people can relate and embrace them.
Help others create their own stories so they feel a greater sense of ownership such as the contributions they are making everyday to patient care.
Think about how stories help children put their world into context, showing them how things work, how we relate to each other and feel comfortable with new experiences.
Think about using your personal experiences as stories
Document a straight line and mark your birth and today as the opposite ends.
Note on the timeline significant experiences you can remember and what you have learned from each.
Select three or four experiences that standout and you are comfortable sharing.
With young folks I use my experience in having to run three times to be elected ASHP president and learning about yourself from the losses.
In my Pharmacy Leadership Academy (PLA) teaching I use my experiences with 9/11 as a couple of my leadership team were stuck outside of California and we had a bomb threat called in and what we had to do with little direction from above.
In my professional speaking I sometimes talk about the decision to retire at age 58 and how it has played out for me.
Craft these experiences into stories.
Introduce the characters
Begin the journey
Have an element of surprise or point that made you have a light bulb moment
Then resolve the story
Share what you learned and the value to them
Think how you might use each story to achieve your goals
Keep your story short such as no more than 3 minutes
When sharing your story be sure to tell people how you felt during the experience
Once comfortable with storytelling use material from your department or organization for stories.
Have your staff prepare their significant impacts as stories that can be shared with Senior Administration and others throughout your organization.
Please share your experiences with using stories in your
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