Last spring, when I took over as the new president of Palm Beach Atlantic University’s SSHP Chapter, I began my address by asking my fellow student colleagues how many of them had heard of the Pharmacy Practice Model Initiative (PPMI)
Since we share a campus with a College of Medicine, we began by approaching practice based medical faculty
In light of the changes to healthcare and pharmacy practice recently, it is very likely that we have all experienced some type of change in our workplaces...Listed below are Pottruck’s 9 steps and key actions to apply each of the steps to your practice
Increase their confidence because they may fear failure and thus shoot down ideas/initiatives because they are afraid if they get involved they won’ succeed. Work with them to achieve some quick wins or set up opportunities that build their skills for an upcoming initiative
Example : You are a pharmacy leader leading many exciting initiatives at once. These initiatives have the potential to achieve significant cost savings for the department. On the “back burner,” you have also been working on a personal project that has the potential to redefine clinical practice in the department
For example, the second domain discusses the Pharmacy Practice Model. Whether you're a staff pharmacist or a clinical specialist, you will be impacted by changes in practice models
In terms of manpower related issues there were numerous comments relating to the leadership skills base of staff and recent graduates, beginning with concerns that they often lack a context for practice that would allow them to function at a higher level of independence and alignment with the realities of today’s healthcare systems
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Red Flags: ð Does not adhere and follow established ethical guidelines ð Does not act according to professional and organizational standards of behavior ð Does not treat others in a respectful and professional manner ð Lack of specific situation ð Lack of specific details ð Lack of specific role ð Rambling on and on ð Lack of eye contact Listen For: ð Has an established ethical guidelines and adheres to those guiding principles ð Lives by (and models) a high standard of personal values ð Goes out of his or her way to do “the right thing” ð Openly discusses ethical issues and concerns ð Avoids any behavior that might be considered devious or underhanded ð Acts in accordance with professional and organizational standards of behavior ð Maintains confidences ð Treats others in a respectful and professional manner Notes: Candidate demonstrates strict adherence to an internal and external moral code of principles and values that is not in conflict with organizational culture or mission Interns/Residents Domain: Work Ethic Scenario: When you are an intern/resident, you will often be given assignments that you may feel are not part of your job
Strategies Start with yourself as people work hard for leaders they admire so set a good example as the role model with a positive attitude and a high level of professionalism always taking responsibility by holding yourself accountable Set clear expectations and don't assume your people will instinctively know what you expect in terms of quality, deadlines or results
Every pharmacist must be a leader on their shift or in their clinical practice because our service evolution, such as, clinical services has resulted from not just the formal leaders but from the efforts of individual practitioners
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